Shipping condition: all our products are sent by air.
Freight costs: the JV Prod company offers the freight costs on any made orders.
Delays of routing: from reception of your order and validation of the payment, our service prepares your order and makes the sending as soon as possible.
Our delays of routing take into account sendings of " The Post office ".Responsibility: the JV Prod company cannot be held responsible for the delays caused by pertubations in the network of routing (grêve, congestion in festive period).
Return: the JV Prod company undertakes to exchange any defective article on the following conditions:
Problem of reading of compact disc, dvd or vhs
article broken during the routing
For any exchange, the JV Prod effectura company a check of the article, if the problem is caused by one bad manipulations of the user, this one will not be exchanged.
cost of routing for returns: the costs of routing are taken care by the customer. For the sending, the customer will have to aquiter mail expenses. For the forwarding, the customer has to join a 10-€ check ( ten euro) to the order of "JV Prod"If the customer forgets to join the payment of forwarding in his(her,its) return, the JV Prod company will indicate the problem by mail or by mail. The sending of the article will be made only in reception of the check.
Address of return : JV Prod, 15 rue du stade, 97430 Le Tampon Ile de la Réunion
